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GovTech/Case study/2023

MyWater.

A digital water-management platform that turns reactive infrastructure into proactive, data-driven service delivery.

Built with
ReactIoTGISNode.js
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+30%
distribution efficiency
99.2%
billing accuracy
50K+
community members served
[ The challenge ]

Water service providers and government agencies across Uganda lacked real-time visibility into their water infrastructure — leading to slow leak response, inaccurate billing, poor maintenance scheduling, and inequitable water distribution across communities.

[ Our solution ]

We built MyWater, a digital water management platform that connects IoT sensors, field data collection, and GIS mapping into a unified dashboard. It gives water agencies real-time monitoring, predictive maintenance alerts, and automated billing — turning reactive water management into proactive service delivery.

[ How we built it ]

From problem to launch, step by step.

01

Stakeholder Consultation

Worked with water agencies, district water offices, and community leaders to map requirements and infrastructure constraints.

02

IoT Integration

Developed a sensor integration layer for real-time water flow, pressure, and quality monitoring at water points.

03

Analytics & GIS

Built an analytics dashboard with GIS mapping, predictive modeling for usage patterns, and maintenance forecasting.

04

Community Features

Created citizen reporting tools, mobile money billing integration, and multi-level access for stakeholders.

[ What we shipped ]

The core features.

Real-time water flow and quality monitoring
GIS mapping of water infrastructure
Predictive maintenance alerts
Automated billing with mobile money
Community issue reporting system
Usage analytics and conservation insights
Multi-level access (agency, district, community)
Offline data collection for field teams
[ The impact ]

Improved water distribution efficiency by 30%, achieved 99.2% billing accuracy, and serves 50,000+ community members across multiple districts.

“We went from chasing leaks days late to fixing them before customers even notice. MyWater gave us eyes on the whole network for the first time.”

RS
Eng. Robert Ssali
District Water Office
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